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http://servicecenter.fiercemarkets.com:8080/files/leadgen/krames_march_2011.pdf
Patient Consent White Paper - how to get from "sign here" to informed patient consent? This article explains.

http://www.healthliteracywisconsin.org/resources.jsp?sectionid=79
Tools for Translating Technical Health Language- From Wisconsin Literacy.

http://www.healthliteracywisconsin.org/resources.jsp?sectionid=8
A series of readability and text assessment tools from Wisconsin Literacy.

http://www.harrymclaughlin.com/SMOG.htm
SMOG (Simple Measure of Gobbledygook) readability assessment.

http://www.ahrq.gov/clinic/epcsums/litupsum.htm
Health Literacy Interventions and Outcomes: An Updated Systematic Review - Exec. Summary from AHRQ. This article examines 81 different health literacy interventions and their effectiveness.

http://www.lefthandlogic.com/htmdocs/tools/okapi/okapi.php
Internet-based readability assessment tool.

http://www.usp.org/pdf/EN/USPNF/recommendContainerLabeling.pdf
Recommendations to the Safe Medication Use Expert Committee by the Health Literacy and Prescription Container Labeling Advisory Panel, May and November 2009.

http://www.ahrq.gov/pharmhealthlit/
Agency for Healthcare Research and Quality's Pharmacy Health Literacy Center. Full of tools and recommendations for improving patient care in pharmacies.

http://www.ahrq.gov/qual/pharmlit/pharmtrain.htm
Strategies to Improve Communication Between Pharmacy Staff and Patients

http://www.ahrq.gov/qual/pharmlit/
Health literacy facility assessment tool for pharmacies.

http://www.healthliteracywisconsin.org/resources.jsp?sectionid=81
Collection of health literacy videos from Health Literacy Wisconsin. Includes videos for use by healthcare providers as well as one on healthcare navigation for patients.

http://www.fiercehealthcare.com/story/improving-health-literacy-will-decrease-hospital-readmissions-costs/2011-03-07
Improving Health Literacy Will Reduce Readmissions, Costs

http://content.healthaffairs.org/content/29/8/1489.abstract
This article describes patient-centered care, why it matters, and how policy makers can advance it in practice. Ultimately, patient-centered care is determined by the quality of interactions between patients and clinicians. The evidence shows that patient-centered care improves disease outcomes and quality of life, and that it is critical to addressing racial, ethnic, and socioeconomic disparities in health care and health outcomes.

http://www.washingtonpost.com/wp-dyn/content/article/2011/02/28/AR2011022805957.html
Many Americans Have Low Health Literacy - Washington Post, Feb. 2011. This article addresses the risks of low health literacy and importance of improving the health literacy and patient-provider communication techniques employed by healthcare providers.

http://www.healthliteracywisconsin.org/resources.jsp?sectionid=11
A listing of health literacy training programs compiled by Health Literacy Wisconsin.

http://www.healthliteracywisconsin.org/attachment/resources/215/paragraphs.0.pdf
Health Literacy Toolkit from Anthem Blue Cross and Blue Shield and Wisconsin Literacy. Includes health literacy basics, recommendations for taking action, and resources.

http://www.nchealthliteracy.org/toolkit/
AHRQ Health Literacy Universal Precautions Toolkit- The toolkit can help you assess your practice, raise awareness and work on specific areas to ensure that your patients can succeed in the health care environment.

http://www.iceforhealth.org/library/documents/ICE_C&L_Provider_Tool_Kit.10-06.pdf
Better Communication, Better Care: Provider Tools to Care for Diverse Populations- This tool kit is organized into four sections, each containing background information and tools that can be reproduced for use. The four sections are: Interaction with a diverse patient base, Communication across language barriers, Understanding patients from various cultural backgrounds, and References and resources.

http://www.ama-assn.org/ama/pub/about-ama/ama-foundation/our-programs/public-health/health-literacy-program/health-literacy-kit.page
Health Literacy and Patient Safety: Help Patients Understand educational kit for healthcare providers, physicians, and patient advocates. By the American Medical Association. The kit includes an in-depth manual, instructional DVD, Continuing Medical Education credits, and additional health literacy resources. Cost: $35.

http://www.cahps.ahrq.gov/CAHPSkit/files/1311_About_Health_Lit.pdf
The Agency for Healthcare Research and Quality's Consumer Assessment of Healthcare Providers and Systems (CAHPS) summary document with recommendations for solutions to address problems identified by the health literacy assessment tool.

http://www.iha4health.org/default.aspx?CFID=26550072&CFTOKEN=4968653&MenuItemID=266&&AspxAutoDetectCookieSupport=1
California Advance Health Care Directive- A plain language version (written at the 5th grade level) of an advance directive form, which allows patients to express how they'd like their care handled if they should become very ill. Though approved for official use in California, this document can be helpful to patients in every state.

http://www.nap.edu/catalog.php?record_id=10883#description
Read "Health Literacy: Prescription to End Confusion", free from this site. This book is a great "health literacy 101" resource.

http://www.healthliteracy.com/
Health Literacy Consulting helps organizations communicate health information in ways that patients, families and employees can understand. The site offers a free monthly e-newsletter and other health literacy tips and resources.

http://www.ahrq.gov/downloads/pub/evidence/pdf/literacy/literacy.pdf
Report on the correlation between literacy and health outcomes- by the Agency for Healthcare Research and Quality.

http://www.health.gov/communication/hlactionplan/
National Action Plan to Improve Health Literacy- Intended for use by anyone from organizations to individuals. The plan followes the vision of a society that: •Provides everyone with access to accurate and actionable health information •Delivers person-centered health information and services •Supports lifelong learning and skills to promote good health

http://nces.ed.gov/naal/estimates/index.aspx
National Assessment of Adult Literacy- An estimated percentage of adults lacking basic prose literacy skills across the U.S., based on statistical research by National Center for Education Statistics.

http://rhin.org/
Refugee Health Information Network- Offers health information for patients in several languages, as well as refugee health information for healthcare providers.

http://www.healthliteracywisconsin.org/resources.jsp?sectionid=80&id=213
Surgeon General's perspective on the influence of health literacy on health outcomes.

http://lincs.ed.gov/mailman/listinfo/Healthliteracy
Subscribe to the Health Literacy Listserv to pose your health literacy questions to a national audience and receive updates on innovative projects, news, and research. From the National Institute for Literacy.

http://www.healthliteracywisconsin.org/resources.jsp?sectionid=204
"Creating an Organizational Action Plan" - Collection of resources for literacy organizations and healthcare facilities to begin implementing health literacy initiatives and changes.